Privacy Policy

1. Introduction

Frozen Sherpa Foods (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services in Scarborough, Toronto, the GTA, and across Ontario.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly (e.g., name, email, address, phone number) when placing an order or contacting us.
• Usage information (e.g., pages visited, time spent, device type, browser) collected automatically.
• Cookies and similar technologies to improve your experience, remember preferences, and analyze site traffic.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders and deliveries.
• Communicate with you about your orders, promotions, or updates.
• Improve our website, products, and services.
• Comply with applicable Canadian laws and regulations.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our business (e.g., payment processors, delivery partners, hosting providers).
• Legal authorities if required by law or to protect our rights and safety.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of certain data processing or marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: frozensherpafoods@gmail.com

Phone: +1 (416) 725-8527

Frozen Sherpa Foods
Scarborough, Ontario, Canada