Terms of Service

1. Acceptance of Terms

By accessing and using the Frozen Sherpa Foods website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services. These terms apply to all users in Scarborough, Toronto, the GTA, and across Ontario.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict anyone else’s use of the site. You may not:

• Attempt to interfere with or disrupt the website or servers.
• Use automated systems to access the site without our permission.
• Use the site to transmit any harmful, illegal, or abusive content.

3. Orders and Payments

By placing an order, you agree to:

• Provide accurate and complete order and payment information.
• Pay all charges at the prices quoted at the time of purchase.
• Accept delivery according to our stated delivery terms in the GTA and surrounding areas.

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.

4. Product Information

We strive to provide accurate product descriptions, images, and pricing, but we do not guarantee that all information is error-free. Colors, textures, and packaging may vary slightly from what is shown online.

5. Returns and Refunds

Our return and refund policies apply as described on our website or at the time of purchase. For frozen and perishable goods, special conditions may apply due to health and safety regulations in Ontario.

6. Limitation of Liability

To the fullest extent permitted by law, Frozen Sherpa Foods is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services.

7. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes means you accept the updated terms.

8. Governing Law

These Terms of Service are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: frozensherpafoods@gmail.com

Phone: +1 (416) 725-8527

Frozen Sherpa Foods
Scarborough, Ontario, Canada